Frequently Asked Questions
Here are the questions we hear most. Don’t see yours?
Call or text 812-648-0149 — we’re happy to help.
Getting Started
Is it legal to sell my unused diabetic supplies?
Yes, it’s completely legal to sell unused, unexpired diabetic test strips and supplies in the United States. Read more details in our legal section below.
How do I get a quote?
Fill out the quote form on our site, or text a photo of your supplies to 812-648-0149. Include the brand, quantity, and expiration date. Most quotes come back within a few hours during business hours.
Does it cost anything to get a quote?
No. Quotes are always free, and there’s no obligation to sell.
How do you calculate your offers?
We base offers on the brand, product type, quantity, expiration date, and current market demand. The further out the expiration, the higher the price.
What We Buy
What supplies do you buy?
We buy Dexcom G6 and G7 sensors and receivers, FreeStyle Libre sensors and readers (all versions), Omnipod and Omnipod DASH pods, Medtronic pump supplies, lancets, and specific test strip brands: OneTouch, FreeStyle, Contour, and Accu-Chek. See our full What We Buy page for the exact list.
What supplies do you NOT buy?
We do not buy insulin, GLP-1 medications (Ozempic, Wegovy, Mounjaro, etc.), any prescription medication, opened or expired supplies, or test strip brands outside our accepted list (like TRUE METRIX, ReliOn, or store brands).
Do you buy used pumps or worn CGMs?
No. We only purchase sealed, unused supplies.
Do you buy partial boxes?
Generally no — boxes must be sealed and unopened. Contact us if you have an unusual situation.
Expiration & Condition
How far out does the expiration date need to be?
We prefer at least 6 months of shelf life. The longer the expiration, the better the price. Shorter-dated supplies may still be purchased at reduced rates — just ask.
What if the box is damaged but the supplies inside are sealed?
Depends on the damage. Text a photo and we’ll tell you.
How do you handle expiration dates that round to a specific day?
Expiration months round up on the 22nd. If today’s date is past the 22nd, we count the current month as already closed.
Payment
How do you pay?
Cash (in-person pickups only), Cash App, PayPal, or Zelle. You choose.
When do I get paid?
Same day we verify your supplies. Local pickup sellers are typically paid within minutes of meeting. Mail-in sellers are paid the same day the package arrives and is inspected.
Are there any fees?
No. The amount we quote is the amount you receive. We cover shipping labels on mail-in orders.
Why can’t you pay by check?
We can, but most sellers prefer instant payment. Checks are available on request.
Local Pickup
Where do you meet for local pickup?
Most local sellers come to our east-side Terre Haute office, near the corner of Brown Avenue and Wabash — across from ISU’s Memorial Stadium. The exact address is shared once your quote is confirmed. In-person pickup is available in special cases (mobility limitations, estate cleanouts, large quantities) within 50 miles.
Do I have to drive to you?
Most local sellers choose to because it’s the fastest way to get paid — cash in hand, same visit, no mail or transfer delays. But if driving isn’t an option, we offer free mail-in from anywhere in the country, and we can arrange special-case in-person pickup within 50 miles.
How long does a local visit take?
Usually 10 minutes from walking in to walking out paid. We verify supplies, agree on payment method, and you leave with cash (or an instant Cash App/PayPal/Zelle transfer).
Where are you located?
East side of Terre Haute, Indiana — near the intersection of Brown Avenue and Wabash, across from Indiana State University’s Memorial Stadium. Minutes from Java Haute, the east-side Kroger, and Rural King. Exact address shared after your quote is confirmed.
Mail-In
How does mail-in work?
After we agree on a price, we email you a prepaid USPS Priority Mail label. Print it, pack your supplies, drop the package at the post office or schedule free porch pickup. We inspect and pay same-day on arrival.
How do I pack supplies safely?
Use the original shipping box if you have it, or any sturdy cardboard box with padding (bubble wrap, crumpled paper). Keep boxes sealed and upright.
What if my package is lost?
Priority Mail includes tracking and insurance. In the rare event of loss, we help file the claim and work out fair compensation.
Privacy & Safety
Is my information safe?
Yes. We never sell, share, or publish your information. It’s used only to process your quote and payment.
Do you report these sales anywhere?
No, unless required by a subpoena or tax law. These are private transactions between you and us.
Is meeting in person safe?
Yes. We’re a family-run business with references across the Wabash Valley. You choose the location, and you’re welcome to bring a friend.
What if my supplies came from Medicare or Medicaid?
We can’t buy those. Federal law prohibits resale of government-assistance-funded supplies. If you’re not sure, ask us and we’ll help you check.
Is It Legal to Sell Unused Diabetic Supplies?
Short answer: yes, in all 50 states — as long as a few clear conditions are met. Here’s exactly how the law works.
The Plain-English Answer
Diabetic test strips, CGM sensors, lancets, and pump supplies are classified by the FDA as over-the-counter medical devices. That means they’re legal to resell in all 50 states, just like any other over-the-counter product you might sell on eBay or at a garage sale.
You do not need a prescription to buy or sell these items. You do not need a medical license. You just need to meet a few common-sense requirements.
The Three Rules
For a sale to be legal, supplies must be:
1. Sealed in original, unopened manufacturer packaging.
Once a box is opened, the supplies can no longer be verified as sterile and cannot be resold.
2. Unexpired — and not labeled for government programs.
Expired supplies are off the table, and we don’t buy anything marked with Medicaid, Medicare, or VA labeling.
3. Not originally purchased through a government assistance program.
This is the big one. Under federal law (42 U.S. Code § 1320a-7b), it is illegal to resell supplies that were originally paid for by Medicaid, Medicare, TRICARE, or the VA. This applies even if you received the supplies legally at the time.
If your supplies were bought with private insurance, cash, an HSA/FSA, or a commercial pharmacy plan, you are clear to sell.
How We Stay Compliant
We take these rules seriously — for your protection and ours. Before any purchase, we confirm:
- Supplies are sealed and unexpired
- Boxes have no Medicaid, Medicare, or government-program labeling
- The seller confirms supplies were not purchased through a government program
- Packaging has not been relabeled, repackaged, or altered
If anything looks off, we won’t buy it. That’s not negotiable.
What If I’m Not Sure?
If you don’t know how your supplies were paid for — maybe they belonged to a family member who passed away, or you’ve had them a while — just tell us what you know. We’ll walk through the labeling with you and help you figure it out. If there’s any doubt, we err on the side of caution.
Frequently Asked Legal Questions
Do I need to report this as income?
We don’t give tax advice, but generally, occasional sales of personal items at a loss aren’t taxable. Large or regular sales may be. Talk to a CPA if you’re unsure.
Can you buy supplies I got from a family member who died?
Yes, as long as the supplies were not purchased through Medicaid, Medicare, or the VA. This is a common situation and we handle it often with care.
Is this different from selling on Craigslist or eBay?
The legal rules are the same. The difference is we know how to verify supplies, we pay fair market rates, and we pay same-day — so you don’t have to deal with strangers, haggling, or scams.
Still Have Questions?
Call or text 812-648-0149, email us through the contact form, or just send a quote request and ask your question in the notes. We answer every message.